Terms of Service

Terms of Service

Last Updated: March 27, 2025

Welcome to MDM Group! These Terms of Service ("Terms") govern your use of our website, products, and services available at https://mdmgrp.in. By accessing or using our Website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our services.

1. General Terms

  • By using this Website, you confirm that you are at least 18 years old or using the Service under the supervision of a parent or legal guardian.

  • We reserve the right to modify, update, or discontinue any part of our services at any time without prior notice.

2. Accounts & Orders

  • You are responsible for maintaining the confidentiality of your account credentials.

  • We may refuse or cancel orders at our discretion, including those flagged for unauthorized activity or suspected fraud.

  • Product prices and availability are subject to change without prior notice.

3. Payments & Billing

  • We accept multiple payment options including credit/debit cards, UPI, and digital wallets.

  • By completing a purchase, you agree to provide accurate and complete payment details.

  • If a transaction fails or is declined, your order may be automatically cancelled.

4. Shipping & Delivery

  • Orders are typically processed within 1–2 business days.

  • Delivery timelines vary by location (see our Shipping Policy for details).

  • We are not liable for delays caused by courier issues, weather, or other circumstances beyond our control.

5. Returns & Refunds

  • Returns are accepted only for defective, damaged, or incorrect items.

  • Please contact us within 48 hours of delivery to initiate a return, along with supporting proof (e.g. photos).

  • Refunds are processed as per our Refund Policy.

6. Product Usage & Disclaimer

  • Our products are intended for external use only.

  • Please perform a patch test before full use to avoid adverse reactions.

  • MDM Group is not responsible for allergic reactions, side effects, or misuse. Consult a medical professional if you have any health concerns.

7. Intellectual Property

  • All content, including text, images, logos, and designs, is the exclusive property of MDM Group and is protected under copyright and trademark laws.

  • You may not use, reproduce, or distribute any part of our content without written permission.

8. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages resulting from the use of our Website or products.

  • Our total liability for any claim is limited to the amount paid for the product or service in question.

9. Termination

  • We may terminate or suspend your access to our services immediately if you breach any of these Terms.

10. Governing Law

These Terms are governed by the laws of India, and any disputes shall be resolved under the jurisdiction of Madhya Pradesh, India.

11. Contact Us

If you have any questions regarding these Terms, you can reach us at:

📧 Email: info@mdmgrp.in
🌐 Website: https://mdmgrp.in